Loss to Follow Up and Withdrawal from Care
The Difference Between Lost to Follow and Withdrawal from Care
Difference Between Lost to Follow up and Withdrawal from Care: Notes from Webinar
Admit/Discharge Resources
Involuntary Discharge Resources
Letters of Concern
A certified letter of concern should be completed with the following components:
- Letter voicing concern about missed treatments: has to be more than 30 days of missed treatments to discharge
- Include date of last treatment
- Genuine concern for the patient
- Offer a deadline for the patient to return to the clinic (5-7 business days)
- Offer other clinics that could possibly serve the patient
- Offer facilities inside and outside of YOUR company
- Encourage the use of Medicare’s Dialysis Facility Compare (DFC) website
- Encourage the patient to seek emergent dialysis care at local hospital(s)
- Hospice
- Offer as an option should the patient choose to not continue treatment
- Provide at least three companies to adhere to Medicare’s guidelines
- Offer additional resources
- Transportation, mental health, etc.
- Via 211 Texas, www.211texas.org
- Behavioral Health Treatment locator
Resources
Affordable Care Act and Undocumented Patients
Affordable Care Act Presentation
Bed Bug Resources
- Don’t Let the Bed Bugs Bite!!!
- Bed Bug Blueprint for Success
- Bed Bug Protocol
- Economical Bed Bug Extermination
- Management Algorithm
- Bed Bug Documentation Tips
Gaining and Maintaining Facility Patient Representatives
Infection Guidelines
Mental Health
- The Dialysis Patient Citizen’s Education Center is offering a telephone-based support group for people living with kidney disease. Print out the flyer: color / black and white
- Caring for Yourself- Mind, Body and Spirit: A Self-Care Webinar for Patients and Providers - Recording and Slides English and Spanish
- presented by The North Texas Behavioral Health Authority (NTBHA) and ESRD Network of Texas, Inc. (Network 14)
- Managing Mental Health [icon=type=globe]
- National Kidney Foundation (NKF), ESRD Network of Texas Patient Subject Matter Expert and Mental Health America of Great Dallas speak to the importance of mental health. Join us on this episode of Staying Home and Staying Health: “Managing Mental Health”
- The National Forum of ESRD Networks- Dialysis Patient Depression Toolkit English and Spanish
- Texas Department of State Health Services Mental Health
- Texas Department of State Health Services Mental Health and Substance Abuse
- Mental Health in Texas
- National Alliance on Mental Illness (NAMI)
Patient Advocacy
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NKF Cares
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The goal of this patient hotline program is to provide education and support for kidney patients through a centralized help center. Our Information Specialists have been trained to answer questions and concerns, handle requests for information and counsel patients about kidney disease and how it affects their lives. The toll free number is 1-855-653-2271 or you can visit the website at www.kidney.org/patients.
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Patient Resources...Taking Charge of Your Healthcare
- National Care Transitions Key
- Take Charge of Your Health: Reduce Unnecessary Hospitalizations
- Commitment Form
Peer Support
ESRD Network of Texas Buddies Wanted: English and Spanish
PATIENT- AND FAMILY-CENTERED PEER SUPPORT PROGRAMS
Patient Family Engagement Plan Presented by Patients
Topics include: Patient Engagement, Peer-to-Peer Support, Peer Mentoring, Care Planning Tips
ESRD NCC Peer Mentoring Program
Peer Mentoring Program Dialysis Facility Presentation and Slides
- Peer Mentoring Orientation for Dialysis Facilities
Peer Mentoring Operational Toolkit
- Peer Mentor and Mentee Application Form (Printable PDF)
- Referral Form (Fillable PDF) and Referral Form (Printable PDF)
- Dialysis Facility Benefit Flyer (PDF)
- Peer Mentor Flyer (PDF)
- Peer Mentee Flyer (PDF)
- Generic Dialysis Facility Poster (PDF)
- Generic Dialysis Facility Flyer (PDF)
PEERS Lending Support - from the National Kidney Foundation is a new program that connects patients who want support with someone who has been there
- Benefits of PEER Support in people with chronic kidney disease
- Help Your Patients Connect To Each Other
- Renal Support Network HOPEline Peer Support Phone Line
- If you are a person with chronic kidney disease, family member or caregiver and don’t know what to expect, call us. Connect with another person who has lived successfully with kidney disease and can share their experience, strength and hope with you on what they have done to navigate this illness successfully.
- Call the HOPEline (800) 579-1970 (toll-free) Monday through Friday from 10am to 8pm (PT)
- An illness is too demanding when you don’t have HOPE
Treatments
- “Barriers to Treatment Adherence for Dialysis Patients”
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Missing Patients Protocol: What to do when patients miss 30+ days of treatment.
Working with Hearing Impaired Patients
Resource Archive
Professionals may find additional information archived here