En Español

Social Worker Tools & Resources

Patient Issues Algorithm

Tip sheet 1

Tip sheet 2

 

Admit/Discharge Resources

Involuntary Discharge Resources

Letters of Concern

A certified letter of concern should be completed with the following components:

  • Letter voicing concern about missed treatments: has to be more than 30 days of missed treatments to discharge
    • Include date of last treatment
    • Genuine concern for the patient
  • Offer a deadline for the patient to return to the clinic (5-7 business days)
  • Offer other clinics that could possibly serve the patient
  • Encourage the patient to seek emergent dialysis care at local hospital(s)
  • Hospice
    • Offer as an option should the patient choose to not continue treatment
    • Provide at least three companies to adhere to Medicare’s guidelines
  • Offer additional resources
  • Behavioral Health Treatment locator

 

Example of 1st Letter  
Example of 2nd Letter  

 

Resources

Affordable Care Act and Undocumented Patients

Affordable Care Act Presentation


 

Bed Bug Resources


Gaining and Maintaining Facility Patient Representatives


Infection Guidelines


Mental Health


Patient Advocacy

  • Dialysis Patient Citizens Education Center 

  • NKF Cares 

    • The goal of this patient hotline program is to provide education and support for kidney patients through a centralized help center. Our Information Specialists have been trained to answer questions and concerns, handle requests for information and counsel patients about kidney disease and how it affects their lives. The toll free number is 1-855-653-2271 or you can visit the website at www.kidney.org/patients.


Patient Resources...Taking Charge of Your Healthcare


Peer Support

ESRD Network of Texas Buddies Wanted: English and Spanish

PATIENT- AND FAMILY-CENTERED PEER SUPPORT PROGRAMS

Patient Family Engagement Plan Presented by Patients

Topics include: Patient Engagement, Peer-to-Peer Support, Peer Mentoring, Care Planning Tips


ESRD NCC Peer Mentoring Program

Peer Mentoring Program Dialysis Facility Presentation and Slides

Peer Mentoring Operational Toolkit


PEERS Lending Support - from the National Kidney Foundation is a new program that connects patients who want support with someone who has been there


Treatments


Working with Hearing Impaired Patients

Resource Archive

Professionals may find additional information archived here