Patient Representatives

What is a Facility Patient Representative (FPR)?

Every dialysis clinic in Texas should have a Facility Patient Representative (FPR) who will act as a link between patients and the facility staff. The attached handbook and tools will assist facilities with recruiting and training patients to become valuable members of the team.

To learn more about the FPR program, contact your facility social worker and read the information available in the FPR Toolkit!

FPR Toolkit - English - Spanish - Revised 05/2017

 


FPR FAQs

  • FPR applications are for facility use.
  • Please have the patient fill out the application, designated facility staff will appoint the patient as the FPR.
  • All application material and signed agreements should be kept at the facility as they are contracts containing personal patient information.
  • FPRs should be entered into CROWNWeb so that the Network is aware of what facility has FPRs and who they are.

Please remember to delete FPRs out of CROWNWeb if they are no longer FPRs for your facility!

Responsibilities Include:

Suggested Standard Responsibilities:

  1. Be a role model to other patients by learning information about treatments for kidney disease and following his/her own treatment plan.
  2. Receive and distribute ESRD Network patient mail-outs.
  3. At the facility's request, communicate clinic updates or concerns to fellow patients.
  4. Be available to assist the unit Social Worker with patient support groups.

Suggested Optional Responsibilities:

  1. Read and answer patients' questions about information from their facility and the Network.
  2. Be available to:
    • Help with communications between patients and facility staff when needed or requested.
    • Assist with the orientation and support of new patients.
    • Assist with patient activities such as educational meetings and social events.
    • Help organize phone calls or visits (where appropriate) to other patients.
    • Write and distribute a patient newsletter for his/her own clinic with the aid of clinic staff.

If you would like to assist the Network and your fellow patients with updates and information, then you are perfect for the job!