Patient Rights & Responsibilities

Rights

  • Be treated at the facility of his/her choice.
  • Be fully informed by his/her personal physician of his/her medical condition unless medically contraindicated and so recorded in his/her medical record.
  • Be treated with consideration and respect and in full recognition of the patient's individual and personal needs, including the right for privacy in treatment, interviews and examination to the extent possible and in accordance with HIPAA guidelines.
  • Be made aware of his/her rights and responsibilities, including the rules governing patient's conduct. (Must be posted at facility at all times.)
  • Accept or refuse any medication or treatment offered to him/her and be informed of the risks and/or consequences of such action.
  • Be afforded the opportunity to participate in the planning of his/her medical treatment and be able to refuse to participate in experimental research.
  • Be informed of all services available at the facility.
  • Be informed of all services and charges of the facility not covered under Medicare, Medicaid and/or other insurance.
  • Be ensured confidential treatment of his/her personal and medical records in accordance with HIPAA guidelines, and approve or refuse release of such records to any individual outside the facility, except in case of his/her transfer to another health care institution or as required by Federal, State or local law.
  • Receive high quality medical care consistent with current professional knowledge and delivered by trained, competent personnel.
  • Be informed of alternative forms of treatment and be assisted in exploring possible treatment alternatives, including referral for evaluation or further discussion when indicated.
  • Be assisted and supported in reaching long-term treatment goals.
  • Be informed of all treatment options.
  • Change treatment modality when feasible and approved by the physician or dialysis facility.
  • Voice grievances and recommend changes in policies without fear of discrimination or reprisal. (Grievances and recommendations may be addressed to facility staff, administrator, the ESRD Network of Texas or regulatory agencies with jurisdiction over the facility.)
  • NOT be transferred or discharged against his/her will except for medical reasons, for his/her welfare or that of other patients, or for non-payment of fees (except as prohibited by Title XVII of the Social Security Act.)
  • Be given advance notice when being transferred or discharged to ensure orderly transfer/discharge. (Such action must be documented in his/her medical record.)

Patients’ Rights and Responsibilities
Patients Rights Flyer

Patient Rights and ICH CAHPS Poster - English  
Patient Rights and ICH CAHPS Poster – Spanish

Responsibilities

  1. Understand his/her health condition and the services/treatments being provided.
  2. Follow the instructions/recommendations of his/her physician or assume full responsibility for the consequences of failing to do so.
  3. Comply with facility rules and regulations, which have been developed to protect patients, ensure safety and effect quality care.
  4. Follow prescribed diet, medications and treatment in accordance with physician's orders.
  5. Arrive on time for treatments and give advance notice of delays and absences when possible.
  6. Provide his/her own transportation to and from the facility. (Patient will inform social worker if assistance is needed.)
  7. Inform staff of any health problems, changes or concerns.
  8. Take an active part in his/her treatment plan and establish long-term treatment goals.
  9. Pay for all services rendered and be aware of those services covered by Medicare, Medicaid or other insurance and inform the business office of any changes in coverage.
  10. Conduct himself/herself in a manner that is respectful and considerate of staff and other patients.
  11. Have specific knowledge of what to do and whom to contact in case of emergency.
  12. Bring all home medications to the facility for review when requested.
  13. Inform the staff or physician if instructions or explanations given to patient are not understood or will not be followed.