Network Staff

Do NOT email any patient-specific information (Name, Date of Birth, Social Security Number, etc.) to the ESRD Network 14 office.

Staff Listing  - updated 4/17/17

ESRD Network 14 Staff Listing

EXECUTIVE DIRECTOR

Glenda Harbert, RN, CNN, CPHQ
469-916-3801 OR 972-503-3215 Ext. 7801
Email: gharbert@nw14.esrd.net

  • National initiatives or legislation                          
  • Texas Department of Health issues
  • Questions about ESRD Network structure and committees/boards
  • Questions about other Networks
  • Concerns or complaints about Network activities or Network personnel

OFFICE MANAGER

Debbie O’Daniel
469-916-3804 OR 972-503-3215 Ext. 7804
Email: dodaniel@nw14.esrd.net

  • Questions/issues not listed on this information sheet
  • Accounts Payable/Receivable Issues
  • Human Resources
  • Meeting registration/questions
  • Patient Address changes/updates
  • New Facility Agreements/welcome packet

ADMINISTRATIVE ASSISTANT

Maryam Alabood
469-916-3806 OR 972-503-3215 Ext. 7806
Email: malabood@nw14.esrd.net

  • Professional and Patient Newsletters
    CROWNWeb


INFORMATION MANAGEMENT COORDINATOR
Jodi Rowland

469-916-3815 OR 972-503-3215 Ext. 7815
Email: jrowland@nw14.esrd.net

  • CMS-2744 (Annual Survey) questions
  • CROWNWeb
  • New Facility Packet
  • EMResource log-in and password information and new facility set-up

INFORMATION SYSTEMS COORDINATOR

Sadé Castro
469-916-3805 OR 972-503-3215 Ext. 7805
Email: sbrister@nw14.esrd.net

  • CROWNWeb
  • DFR/MAH log in information
  • 5-Diamond Patient Safety Program
  • CMS 2744 (Annual Survey) questions

Outreach Coordinator

Javoszia Sterling, BA
469-916-3800 OR 972-503-3215 Ext. 7800
Email: jsterling@nw14.esrd.net

  • Professional & Patient Newsletters
  • Dialysis and transplant resources, opportunities and educational materials for patients and professionals
  • Educational Meetings and Network Annual Meeting
  • Patient Advisory Committee/Beneficiary LANS
  • TEEC
  • EMResource Log-in and Password information and new facility set-up
  • Patient- and Family-Centered Care and Patient Engagement
  • Website social media management

Patient Services Director

Rechelle Brown, LMSW
469-916-3808 OR 972-503-3215 Ext. 7808
Email: RBrown@nw14.esrd.net

  • Patient and renal professional concerns/grievances
  • Decreasing patient conflict/Involuntary patient discharge
  • VocRehab/Advance care planning/End of Life
  • Quality control audits with results to MRB

Patient Services Social Worker

OPEN
469-916-3810 OR 972-503-3215 Ext. 7810
Email:

  • Patient and renal professional concerns/grievances
  • Decreasing patient conflict/Involuntary patient discharge

Patient Services Social Worker

Adalia Salazar, BSW
469-916-3817 OR 972-503-3215 Ext. 7817
Email: asalazar@nw14.esrd.net

  • Patient and renal professional concerns/grievances
  • Decreasing patient conflict/Involuntary patient discharge

Quality Improvement Director

Kelly Shipley, BS, RHIA
469-916-3803 OR 972-503-3215 Ext. 7803
Email: kshipley@nw14.esrd.net

  • Quality Management Tools and Resources
  • Network Quality Improvement Projects & data
  • Assistance with facility-specific QI Projects/Data
  • National & Texas rules, regulations & standards
  • Quality Incentive Program (QIP)
  • Dialysis & transplant resources, opportunities & educational materials for patients & professionals

QI Coordinator

Dany Anchia, RN
469-916-3813 OR 972-503-3215 Ext. 7813
Email: danchia@nw14.esrd.net

  • Quality Improvement Projects
  • National & Texas rules, regulations & standards
  • DSHS referrals
  • Clinical assistance for patients and professionals
  • Healthcare acquired Infection Learning and Action Network (HAI LAN)
  • National Healthcare Safety Network (NHSN)

QI Analyst

OPEN
469-916-3807 OR 972-503-3215 Ext. 7807
Email: 

  • Quality Improvement projects and special studies projects
  • Fistula First/Vascular Access questions

QI Specialist

Lydia Omogah, BA
469-916-3802 OR 972-503-3215 Ext. 7802
Email: lomogah@nw14.esrd.net

  • Network Quality Improvement Projects & data
  • Assistance with facility-specific QI Projects/data
  • ICH CAHPS
  • QAPI training
  • Quality Incentive Program (QIP)