Network Staff

Executive Director

Glenda Harbert, RN, CNN, CPHQ
972-503-3215 Ext. 329
email: gharbert@nw14.esrd.net

  • National initiatives or legislation
  • Texas Department of Health issues
  • Questions about ESRD Network structure and committees/boards
  • Questions about other Networks
  • Concerns or complaints about Network activities or Network personnel

Office Manager

Debbie O’Daniel
469-916-3804 OR 972-503-3215 Ext. 315
email: dodaniel@nw14.esrd.net

  • Will assist anyone with questions/issues not listed on this information sheet
  • Accounts Payable/Receivable Issues
  • Meeting registration/questions
  • Booklet/pamphlet orders
  • New Facility Packet
  • Texas ESRD Facility Roster
  • Who to contact/information on starting a new facility

Data Coordinator

Nancy Carlson, MPA
469-916-3819 OR 972-503-3215 Ext. 312
email: ncarlson@nw14.esrd.net

  • CMS 2744 (Annual Survey) questions
  • Gross & Standardized Mortality Rates
  • Annual Data Report
  • SIMS/VISION
  • Scheduling data orientations for facility staff
  • Compliance Reports
  • Patient count by zip code

Data Clerk

Casey Contreras
469-916-3809 OR 972-503-3215 Ext. 326
email: ccontreras@nw14.esrd.net

  • CMS 2728 forms
  • Missing Forms Report
  • Monthly Patient Activity Report (PAR)

Receptionist/Data Clerk

Doris Wilson
469-916-3802 OR 972-503-3215 Ext. 310
email: dwilson@nw14.esrd.net

  • CMS 2746
  • To order blank CMS 2728/2746 forms

Quality Improvement Director

Bobbie Knotek, BSN, CNN, CPHQ
469-916-3803 OR 972-503-3215 Ext. 314
email: bknotek@nw14.esrd.net

  • Quality Management Tools and Resources
  • Network Quality Improvement Projects & data
  • Assistance with facility-specific QI Projects/Data
  • National & Texas rules, regulations & standards
  • Dialysis & transplant resources, opportunities & educational materials for patients & professionals

Quality Improvement Coordinator

Angie Wieler, RN, BN, CNN
469-916-3806 OR 972-503-3215 Ext. 317
email: awieler@nw14.esrd.net

  • Network Quality Improvement Projects & data
  • Assistance with facility-specific QI Projects/Data
  • National & Texas rules, regulations & standards
  • Dialysis & transplant resources, opportunities & educational materials for patients & professionals

Project Coordinator

Gay Grauke
469-916-3810 OR 972-503-3215 Ext. 331
email: ggrauke@nw14.esrd.net

  • National & Texas Data Projects (Clinical Performance Measure, CDC, USRDS, etc)
  • Network Quality Improvement Projects & Data
  • Assistance with facility-specific QM Projects/Data

Outreach Coordinator

Geli King-Brown, MS
469-916-3800 OR 972-503-3215 Ext. 316
email: gbrown@nw14.esrd.net

  • Professional Newsletter
  • Dialysis & transplant resources, opportunities & educational materials for patients & professionals
  • Patient Newsletter
  • Educational Meetings
  • Patient Advisory Committee

Patient Services Coordinator

John Q. Gowan, LMSW
469-916-3808 OR 972-503-3215 Ext. 324

  • Patient concerns/complaints/grievances
  • Renal professional concerns/complaints/grievances
  • VocRehab