List of Services

  1. Technical assistance, guidance, and/or appropriate referrals regarding the provision of services to ESRD patients.
  2. Technical assistance, guidance, and/or appropriate referrals regarding ESRD regulations and recommended practices. Copies of ESRD Federal and State Regulations, Centers for Disease Control and OSHA Recommendations, and Practice Guideline Information are available.
  3. Identification of available providers for patients seeking ESRD services, including transient patients.
  4. Facility/provider support in the resolution of patient issues or concerns before they become complaints/grievances. A guide to assist staff intervene with patients following their treatment plan is available upon request.
  5. Assistance in development of local disaster plans that include such emergencies as floods, earthquakes, hurricanes; etc. A Disaster Planning Resource Manual for facilities and a patient specific guide are available upon request.
  6. Assistance in the development of community and patient education programs. A New Patient Orientation Packet is sent to each new ESRD Patient upon receipt of the Medical Evidence Report and is available upon request.
  7. Resources and assistance regarding the use of tools to assess the quality of life and functional status of patients.
  8. Resources and assistance regarding vocational rehabilitation.
  9. Assistance in establishing facility specific:
    • Goals for placement of patients in self-care and transplant modalities
    • Quality Management Programs
    • Quality Improvement Projects
    • Goals for referral of suitable candidates to vocational rehabilitation program
  10. Mentor facility partnerships for quality improvement projects.